Steve Black talks to Peter Glynn about working with Jonny Wilkinson and how they developed a winning culture.


Steve Black was stood with Alan Irvine, Newcastle United’s Academy manager at the time. The pair were staring out of the window at the Magpies’ Academy building.

It was 1997 and the Premier League club shared the facility with the city’s rugby club Newcastle Falcons.

“What’s that lad doing? What’s he done wrong?” enquired Irvine. Outside a lone teenage rugby player was practising his kicking technique. From one end of the pitch to the other he went, a bag of balls in tow. “He’d just kick, kick, kick then walk back down the other end and do it again,” Black explained. Half an hour later Irvine’s stare was still focused on the figure.

He checked again if it was some form of punishment. Black laughs that he had to explain that he was “just practising”. “Astonishing” replied Irvine. “You’d never get that in football.”

An hour and a half later, “the kid” - as Irvine called him - was still practising. It’s then that Black explained what he was witnessing. “I said ‘That’s Jonny Wilkinson. He’s going to be special’.”

And so it turned out. Wilkinson’s 500 weekly kicks (Black’s estimation) during the 17 years which have followed have led to 91 England caps, two British and Irish Lion tours and, most famously, the drop goal which won England the Rugby World Cup in 2003.

Even after such a decorated career the same intensity and determination which burned in the teenager is still evident now in the 34 year-old currently plying his trade in the south of France with Toulon.

Black attributes Wilkinson’s desire for the game to an unwavering focus and appetite for self-improvement. He should know. He has been Wilkinson’s coach for 17 years. Black spends a week a month in Toulon with Wilkinson.

“He continues to be the most dedicated sportsman I have ever met. In his chosen activity, he is as dedicated a person I have ever met in any activity; whether that is in business or any other industry. He absolutely does the right things,” explained Black who, during their 17-year association, has been described as Wilkinson’s personal coach, mentor, advisor, fitness conditioner and psychologist.

Two hours in Black’s company races by. More anecdotes strengthening the mythology of Wilkinson’s ferocious training regime follow. “Eerie” is the word Black reveals that RFU Director of Rugby Rob Andrew used on witnessing him train.

Jonny looks at what he has done that particular day and assesses whether he is happy with it or not

 

Laughter follows when Black momentarily halts his enthusiastic Geordie flow to say “the only thing he’s not great at is relaxing”. Black even conjured a remedy for that, challenging the restless perfectionist in Wilkinson to become the ‘best rester’ when the time for recuperation was necessary.

“His standards are sky high. He has got his own sub culture. We talk about how he should behave, why he should behave that way; what quality he expects out of life, what interactions he is having, what results he is expecting, the overall sub culture and how adhering to it will help him get there.”

The culture surrounding the performer is key. The environment Black and Wilkinson have cultivated over the years is integral to the continued success.

“You have to do things right: make sure you are living right, sleeping well, eating right, drinking enough water, getting to bed, all these types of things.

“Are you surrounding yourself with good people and good things? If you are going to read, you are reading good books and you are watching and listening to good things and having conversations with people who make you feel great and people who love you and care for you.”

A cycle of review, reflection, planning and preparation and crucially, rest, are some of the accompanying ingredients which help shape the culture.

“There’s a quality control which is a day-by-day thing we do where Jonny looks at what he has done that particular day and assesses whether he is happy with it or not. He can be very honest with himself about that.”

Black explains that Wilkinson has a simple 1-10 ranking system which he uses at the end of every day. Marks are given on: quality of effort; quality of contribution - focusing on decision-making and execution; quality of support and interaction with colleagues; and a final mark for the results of that days endeavour.

Penning a reflective journal is another daily routine; a diary of emotions, moods and feelings as much as schedules, processes and achievements.

Black believes the reflective diary is a tool both players and coaches can utilise and something he has used in his own career for years. His own writing flourished with the realisation that if learning really mattered to him he needed to take note of it.

You have got to be able to form good relationships with people. Relationships are everything. If someone likes you they will listen to you

 

 
“I realised that if I really cared about learning I had to start writing things down, so I did and I keep journals. So every day I take notes and every night I revisit it. I go back and revisit my diary every day.
 
“I can go back on my journals for years and years. They are something that nobody else can have, that nobody else can see and that’s what I say to young coaches – start them now and they will become the most valuable resource you will ever have.”
 
Words are important to Black who admits to possessing a library of over 3,000 books and has extensively studied other sports, business and literature on self-improvement, expertise and talent development to inform his work.
 
However, much of what consumes his thinking focuses on relationships. For Black the connection between people is central to the coaching process. He goes as far as to say that the ability to form effective relationships is the main ingredient to becoming world class in your field.
 
“You have got to be able to form good relationships with people. Relationships are everything. If someone likes you they will listen to you. If they don’t like you, they won’t listen to you. You could be a brilliant coach from a technical standpoint, but if you are not likeable, people won’t listen to you and they won’t get it.”
 
Given that Black works in some of the most testosterone fuelled sporting environments, it seems somewhat peculiar when he first talks of declaring and embodying “unconditional love” for the players and staff with whom he works. However, for Black it is simple. All human beings want to know that they have people around them who care for them.
 
“It’s important that you have good intentions and care for people, that they know you are there for them and not there just for yourself or there just to get accolades for yourself. You are there for the players and the team.”
 
Black himself is instantly likeable: personable, engaging and enthusiastic. He takes an interest in others; makes you feel important.
 
However, it is not just through being likable that you compile the kind of code-crossing coaching CV held by Black. Although he is multi-lingual when talking techniques, tactics and trends of both football and rugby almost every question on coaching methods and approaches returns to the importance of relating to people.
 
“You have got to be able to learn the game and you have got to cultivate relationships. They are the two things. With those two things you can go as far as you want.”
 
Here, Black reveals much about his approach. Who a person wants to be and what they’re willing to do to achieve it is what enlivens him.
 
“When I meet somebody, an athlete or a businessman, I ask them ‘What do you want to achieve?’ I talk to them and I listen to them; I do a lot of listening first to find out exactly who they are; what makes them tick, what their values are, what their principles are and how much are they willing to invest?”

What price are they prepared to pay to do all of these things? Are they prepared to train when they have to train and at the required intensity? Are they prepared to rest when they need to rest?

 

 

Black says most people fail to be world class because they don’t know what the requirements are. Equally, for those that do know what is required many then do not possess the dedication and discipline to follow the process.

“What price are they prepared to pay to do all of these things? Are they prepared to train when they have to train and at the required intensity? Are they prepared to rest when they need to rest?

“What is the aim? Is the aim to be a recreational athlete or the world’s best? Both sides have merits and no judgements there, but you have got to know which one is the aim of that person or that team.”

After the interview I probe Black further about what prevents people achieving in their chosen field. Black says that the very best simply don’t engage with what he terms the ‘C word’: compromise. It’s something Black and Wilkinson have banished from their sub-culture.

“His preparation is superb. Before every game he couldn’t be more confident and why couldn’t he be more confident? Because he has prepared well.

“So if you have talent and you add to it all the great work that we have spoken about then you get Jonny Wilkinson; Jonny does it all.”

 

Part of developing an effective sub-culture is surrounding yourself with positive resources. Steve Black has a library of over 3,000 books, here are his top 15:

  • As a Man Thinketh, by James Allen
  • Winning, by Jack Welch
  • The Success Principles, by Jack Canfield
  • Managing Oneself, by Peter Drucker
  • Blink, by Malcolm Gladwell
  • Mans Search for Meaning, by Viktor Frankl
  • Going for Gold, by John Maxwell
  • The Competitive Advantage, by Michael Porter
  • The Leadership Challenge, by Jim Kouzes
  • What got you here won't get you there, by Marshall Goldsmith
  • What it takes to be number one, by Vince Lombardi Jnr
  • The Pyramid of success, by John Wooden
  • The seven habits of highly effective people, by Stephen Covey
  • Game plan for life, by Joe Gibbs
  • Tackling Life, by Jonny Wilkinson and Steve Black


Steve Black provides coaching consultancy services across a number of sports and businesses. Article image courtesy of Richard Lee/BPI/REX/Shutterstock.

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